Housing Advocacy

Information & Advocacy Program, North Shore Disability Resource Centre

Address: 3158 Mountain Highway 
North Vancouver  V7K 2H5
Phone: 604-985-5371
Fax: 604-985-7594 
Email: nsdrc@nsdrc.org
Website: www.nsdrc.org

The North Shore Disability Resource Centre (NSDRC) provides free advocacy and information services to individuals with any disability and their families/caregivers seeking to access services or programs. They also provide information to professionals for their clients, and to the general public. Assists with PWD applications and Reconsiderations, CPP Disabiltiy, OAS and GIS forms, and Disabiltiy Tax credits etc; Assists with housing forms from BC Housing, Seniors and Non-Profit Housing Providers.

NSDRC also provides information to all levels of government to ensure awareness of issues facing people with disabilities, their caregivers, and the community.

* Open referrals *


Canadian Mental Health Association (CMHA), North Shore Branch

Canadian Mental Health Association, North and West Vancouver Branch
Address: Suite 300 – 1835 Lonsdale Ave
North Vancouver, BC
Phone: 604-987-6959
Fax 604-980-0336
General emails northshore@cmha.bc.ca
Website: https://northwestvancouver.cmha.bc.ca/

The Canadian Mental Health Association provides mental health promotion and mental illness recovery-focused programs and services for people of all ages and their families. Provide support for counselling, youth, campus, employment, housing, workplace and community training.


Tenants Rights Action Coalition (TRAC)

Phone: 604-255-0546 or 1-800-665-1185
Website: http://www.tenants.bc.ca

Tenants Rights Action Coalition’s purpose is to promote the legal protection of residential tenants across British Columbia by providing information, education, support and research on residential tenancy matters. TRAC provides legal education and information through our website, Tenant Infoline, online course, social media, multilingual resources and legal workshops. For eligible clients, TRAC offers direct advocacy by negotiating resolutions with problem landlords or providing representation at Residential Tenancy Branch dispute resolution hearings.


Lookout Society

Address: North Shore Housing Centre -705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Phone: 604-982-9126
Fax: 604-982-9127
Website: https://lookoutsociety.ca/
Dovercourt (Abstinence-based Living Residence)
1606 Lynn Valley Road
North Vancouver, B.C. V7J 2B4
Phone: 604-770-0469
Fax: 604-770-0712
Email: dovercoord@lookoutsociety.ca

Lookout Housing and Health Society provides non-judgmental, non-sectarian, services to adults who cope with a wide variety of challenges including mental illness, addictions, chronic health conditions (including HIV/AIDS), physical disabilities, social dysfunctions, legal concerns or more frequently a combination of issues. Currently, Lookout operates shelters, transitional, independent and permanent supportive housing, drop-in resource centres, outreach, and health services from our 32 sites in 11 municipalities.


North Shore Community Resources Society – Legal Advocacy Program

Address: Suite 201-935 Marine Drive
(At the top of the escalator, Capilano Mall)
North Vancouver BC
Email: Catherine.janusz@nscr.bc.ca
Website: www.nscr.bc.ca/information/legal.html

The North Shore Legal Advocacy Program provides legal information and assistance on poverty law issues to people on the North Shore with low incomes, mental or physical disabilities, and others who have difficulties accessing legal services. It serves the City of North Vancouver, District of North Vancouver, District of West Vancouver, Bowen Island and Lions Bay.


Pathways Serious Mental Illness Society

Adress: 205-1865 Marine Drive,
West Vancouver, B.C. V7V 1J7
Phone: 604-926-0856
Email: info@pathwayssmi.org
Website: http://pathwayssmi.org/

Pathways is a pioneering family-support organization, providing help for those who have relatives with mental illness. We offer personal support and information, education, awareness, and advocacy. Pathways’s work is based on a family peer-support model, where core activities such as the family support group, education course, and one-on-one support, are provided by trained family members – people who have “been through the mill” and can share their experience.

Pathways cover all serious mental illnesses – schizophrenia, depression, bipolar disorder, anxiety disorders (including obsessive-compulsive disorder, and borderline personality disorder. they serve the North Shore (North and West Vancouver), Bowen Island, and the Sea to Sky Corridor (Lions Bay, Squamish, Whistler, Pemberton).


Spectrum Society for Community Living

Adress: 3231 Kingsway
Vancouver, BC V5R 5K3
Email: info@spectrumsociety.org
Website: http://www.spectrumsociety.org

Spectrum is a community organization that supports people with disabilities to lead their own lives. At Spectrum we encourage people to express themselves, build personal networks and find their voice.

Spectrum Society will support employment as a first option for those who want to work, with 50% of individuals in our community inclusion services having documented employment plans by 2017. Karen Lai is our primary employment specialist, acting as a resource to managers and teams who support people interested in employment.


Lookout – Emergency Shelters

Address: North Shore Shelter
40 beds in North Vancouver.
705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Phone: 604-982-9126
Email: nsshelter@lookoutsociety.ca
Website: https://lookoutsociety.ca/

Lookout’s shelters include 341 beds in nine shelters that serve Vancouver (both the Downtown Eastside and Central Vancouver), Surrey, the North Shore, Abbotsford and New Westminster. Lookout makes a concerted effort to focus on case plans and work with clients to find suitable housing options – a challenge given the lack of affordable housing in the Lower Mainland.

Offers 45 short-term, emergency shelter beds to North Shore adults over 18 years of age who have no other housing options. Also offers 25 co-located, transitional housing suites for those who are already regular habitants of the shelter. 24-hour staff address housing, financial, and mental/physical health and addiction issues through crisis intervention, case planning, and referral/liaison services. Meals are provided. Wheelchair accessible. Pets are welcome. Clients must call first or be referred.

This society operates shelters which provide free accommodation and food and also provides services including support, crisis intervention, advocacy, liaison/referral, planning, needs assessment, free phone and internet access, laundry and liaison/referral services.
Lookout services include shelters, supported housing, and outreach services as well as transitional and permanent supported housing, emergency shelters together with health and community services to vulnerable adults.

Administration Office:
544 Columbia Street
New Westminster, BC V3L 1B1
Phone: 604-255-0340
Email: info@lookoutsociety.ca
Website: www.lookoutsociety.ca


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